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Terms and Conditions

In this “Terms and Conditions,” section, “We”, “Us”, and “Our” refers to the FashionPorters (fashionporters.com). By using this website and mobile application, you are accepting these terms and conditions, as we may modify from time to time. Please do not use this website and mobile application, if you disagree with the below-mentioned terms and conditions. We reserve the right to change, revise or update these “Terms and Conditions” and hereby you are giving agreement to be bound to any such changes, revisions, or updates.

This website and mobile application are owned and managed by FashionPorters SMC Private Limited Company, a licensed and registered company in Pakistan. Our offices are located on the 4th Floor, Plot No. 6-C, 33rd Street, Tauheed Commercial Area, Phase V, in DHA Karachi, Pakistan.


Site Content:

All the content appearing on this website (fashionporters.com) and mobile application (Apple and Android App Stores), including texts, photographs, logos, videos, audios, artworks, illustrations, icons, and application collectively are the copyright property of and controlled by FashionPorters. This website and mobile application, its content is intended to share only for personal or non-commercial use. You may not download, modify, share, obscure, or delete any type of content available on the website and mobile application.


Accuracy of Information: 

The information on this website (fashionporters.com) and mobile application (Apple and Android App Stores) are compiled by the team of FashionPorters through internal and external sources. No warranty on the accuracy and completeness of such information is given by us. The website and mobile application may contain mistakes, typographical errors, incomplete or obsolete information. Any reliance on the content of this website and mobile application is solely at your risk. FashionPorters reserves the right to correct, remove or update any information provided on this website and mobile application, or to the services described therein at any time and without any notice. But no commitment is given by FashionPorters to correct, remove or update this information.


Links to Other Websites:

FashionPorters do not represent the content of any other website whatsoever to which you may get access through this website and mobile application. While getting access to any other website from this website and mobile application, you should understand that FashionPorters is independent of that website and is not managing the content of that other website and when you see a link on our website or mobile application to some other website that does not accepts or endorses any sort of responsibility by FashionPorters for the content or use of that website. 


Indemnification:

Hereby you give consent to indemnify and hold FashionPorters undamaging from and alongside all harms, claims, and costs, which includes but not limited to Attorney’s fee, occurring from or associated with the use of this website and mobile application, or from depending upon any content and information present in this website and mobile application.


User Submissions:

All submissions including pictures, feedback, comments, ideas, suggestions that are submitted, disclosed, or offered to FashionPorters on or in connection with this website and mobile application will be considered and remain the property of FashionPorters. These submissions, discussions, or offers shall result in an assignment to FashionPorters of all worldwide rights, titles, and interests of all copyrights and all other belongings in the comments. FashionPorters possess completely all rights, titles, and interests and are not only limited to use, to commercialize, or else. FashionPorters is and can never be made under obligation (1) To keep any submission under confidence; (2) To disburse any compensation to you for any submission; or (3) To react or reply to any of your submissions. You accept that none of your submission to FashionPorters will breach any right of some third party, which includes trademarks, copyrights, privacy, or other rights of personal and business concerns. You also accept that none of your comments submitted to the website and mobile application will possess defamatory or any other illegal, obscene, and abusive content. You solely are and will be held responsible for the submissions or comments made by you.


Privacy Policy:

By using our services, website, and mobile application, you are expressly authorizing and providing your full consent to FashionPorters for:

  • Using information and data collected, including but not limited to your pictures, videos, and body measurements to provide you with your expected service.
  • Sharing your data with third parties.
  • Retaining the data as permitted by law 
  • Use your data for our marketing purpose, on our website, on our social media pages or anywhere else we deem fit.
  • Sending you relevant emails, notifications, offers, and information, based on the analysis of your data.
  • Allowing cookies used by our website and application to know your usage pattern and to simplify and enhance your visits to our website and mobile application.

Body Scan

We will not be held responsible if the measurements are not accurate to your actual body measurements. It is the customer's responsibility to follow instructions as described and shown. We have partnered with 3rd party service provider to provide us with this technology who have conducted thousands of measurements through this technology and measured the same person traditionally, with very little difference. 

Upon completing your body scan by uploading 2 photos, you will be shown 6 measurements, which we recommend to cross-verify using the traditional and physical way of measuring your body to ensure that the photos have been taken in an ideal environment and setting. We highly recommend the customer to visit us in our studio for final fit sessions to check the fit.

Therefore, FashionPorters will not be held responsible in part or fully in any case, if your measurements are incorrect, which will ultimately lead to variation in your final physical dress and that you are unable to claim for exchange, refund, or cancellation of the order based on the above.


3D Dressed Avatar

Our 3D technology is still in development and we are still improving our technology. We are investing heavily in R&D for our 3D Dresses and 3D Avatars. The 3D Dressed Avatars are just for visualization purpose and it is the customer responsibility to see the fabrics, materials, embroiders, embellishments, cuts, patterns, and draping physically before the order is placed with us, before the order is picked before the order is approved or before the order is shipped. 

The 3D Dresses are not a 100% accurate representation of how the physical dress will look when delivered. Therefore, FashionPorters will not be held responsible in part or fully in any case, if your physical dress does not match your digital dress and that you are unable to claim for exchange, refund, or cancellation of the order based on the above.


Color Variation

While we have purchased 3rd party technologies to calibrate the color for our fabrics, 3D assets, embroideries, photos, and 3D Dresses to match to the real product. Colors viewed on different screens and devices will solely depend on the customer's screen or mobile. Therefore, FashionPorters will not be held responsible in part or fully in any case, if there is color variation between your screen and the actual dress and that you are unable to claim for exchange, refund, or cancellation of the order based on the above.


Payments

Our T&C regarding online credit card payments constitutes a binding contract between you and FashionPorters. All payments of our invoices are subject to these conditions. You can pay for your dress using different credit cards, including American Express, Discover, Visa, and MasterCard. 

Once you complete the payment, funds will be deducted from your credit card in the displayed currency, with the proceeds debited to FashionPorters. Depending on your credit card company, updates on your payment details for FashionPorters may take 1-3 days.

All credit card numbers and other personal information are protected and hidden under high-level data encryptions when transmitted online. FashionPorters does not, in any way, store your credit card information. With our Secure Security Layer (SSL) Certificate, you can be sure that your payments will be processed securely.

Alternatively, you can also pay for your dress via cash, bank transfer to our Pakistan account, a cheque issued on our company name, and Bitcoins.


Return, Exchange & Cancellation

At Fashion Porters, we don't have a generic collection of products. We provide custom products, designed and created as per your specifications and details. Hence, we DO NOT accept any returns or exchanges. If you decide on an order cancellation, we will first require you to get in touch with us regarding cancellations.


Copyright and Trademark

This is to declare that all branding, graphical, and label information attached to our products are the exclusive property of FashionPorters. Thus, all rights are reserved by us, and no individual or entity has the right to duplicate or distribute the products without the consent of FashionPorters.


Disclaimer:

All content including information, services, products, comments, and submissions contained without limitation, text, graphics, audios, videos, and hyperlinks, are provided “As it is” without any kind of warranties, either implied or expressed. FashionPorters hereby disclaims all warranties and representations associated with the content, information services, and products possessed within and without limitation to warranties of merchantability and fitness for any specific motive, title, non-infringement, virus protected, and indirect warranties resulting from way of dealing or course of the act to the fullest degree of permissible according to applicable law. You admit, by using this website, that this act of using this website is at your risk, that you are supposed to take complete responsibility for all expenses or costs linked with any essential servicing or repairs of any material which you use in link with your use of this website, and in no occasion shall FashionPorters be held responsible for any sort of direct or indirect, incidental, particular, special, punitive, consequential, or exemplary or any other damages or losses.

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